Add an M3U playlist
Open Sources, choose M3U Playlist, enter a profile name and playlist URL, then select Open URL or Save & Open, depending on your device. You can also choose a local M3U file.
M3Ultra TV IPTV Support
Get help adding an M3U/M3U8 playlist or Xtream-compatible source, choosing a Stream Mode and troubleshooting IPTV streams on Google TV, Android TV, Android tablets or phones.
Connect an Xtream-compatible service
Choose Xtream Login and enter the server URL, username and password supplied by a service you are authorized to use.
A channel will not play
Try Retry, test another channel, confirm the same source works on your network, and check whether the device supports that stream's codec.
Playback pauses or buffers
Open Stream Mode and use Stable when Lifetime is unlocked, prefer wired Ethernet or strong Wi-Fi, and confirm your connection can sustain the stream bitrate.
Refresh a saved playlist
Open Home and choose Refresh playlist to download the latest version from the same URL. This is useful when your provider changes channels without changing the playlist address.
Edit one channel locally
With Lifetime, open Player Search or Channels and choose the gear beside Favorite. Edit the local channel name or stream URL, then Save. CUSTOM URL shows when an override is active; choose Use playlist URL to return to the newest address from playlist refresh.
Enter a TV source with your phone
With Lifetime on supported Android devices, keep the phone and TV on the same private Wi-Fi. On the TV choose Enter source with your phone; on Android open Sources, choose Send to TV, scan the QR and confirm that the six-digit security code matches before sending.
Type on TV from iPhone or iPad
Install Google's official Google TV app, connect both devices to the same Wi-Fi, choose TVs nearby and pair. Select a source field on the TV, then type or paste with the iPhone or iPad keyboard. This uses Google's remote keyboard, not M3Ultra private pairing.
Reconnect a Lifetime purchase
Choose Reconnect Google Play while signed in to the same Google Account that completed the original Lifetime purchase. Google Play Billing must be available on the device.
Delete app data
Remove saved sources inside M3Ultra TV, or use Android Settings → Apps → M3Ultra TV → Storage → Clear data. Uninstalling also removes local app data.
Before contacting support
A few details help us solve it faster.
Tell us whether you use Google TV, Android TV, an Android tablet or an Android phone, plus the device model, Android version, M3Ultra TV version, source type and exact error shown. Never send your password, playlist URL, QR pairing code or six-digit security code.
Check another channel
This helps separate a single unavailable stream from a wider source or network problem.
Restart the app
Close M3Ultra TV fully, reopen it and load the saved source again.
Record the error
A photo of the error screen is useful, but hide URLs, usernames and other private details.
Direct support
support@m3ultratv.com
Email KmanTec
We will respond as soon as reasonably possible.